ASSISTANCE

ASSISTANCE

HKUST Study Abroad
HKUST Study Abroad

EMERGENCIES

Please bring the Emergency Contact Card with you at all time while in Hong Kong and when traveling. This is available from the HKUST Office of Global Learning office. In case of an emergency, call the 24-hour emergency hotline:

On Campus
Off Campus

Security Control Center
Dial 8999 when using HKUST campus phone
Dial 2358 8999 if you are using your mobile phone

Police / Fire / Ambulance: 999

When calling for help, always provide the following information:

  • Location of the accident/incident
  • The nature or severity of the accident (e.g. number of injured persons, seriousness of injuries, extent of property damage, gas leakages, etc.)
  • Your name and current location

INTERNATIONAL SOS

HKUST partners with International SOS, the leading travel health and safety assistance provider. Whether you are in Hong Kong or travelling abroad, International SOS provides HKUST students with a 24/7 resource on call, online and even on the ground to help with medical, security and logistical questions, concerns and situations that may arise.

So if you need pre-travel advise, a medical referral, lose your medication, or experience a medical or security crisis, please call International SOS for assistance. We also advise that you download the International SOS Assistance App. The app will give you instant and real-time access to country-specific medical and security alerts wherever you are.

+852 2528 9900

https://www.internationalsos.com

07AYCA093635

Available here

USEFUL CONTACTS