Before your departure
Before you depart, HKUST advises students to review important information about the destination, such as travel and medical alerts, recommended immunizations and security/safety. You can access this information by visiting the ISOS portal or on their Assistance App. HKUST advises all students to download the Assistance App before departing Hong Kong. The app will give you instant and real-time access to country-specific medical and security alerts when you are abroad.
To download the International SOS Assistance App:
You may also find the International SOS leaflet useful.
To use any of the International SOS services, contact an International SOS Assistance Center from anywhere in the world by calling direct or collect. While we have designated the Hong Kong center as your primary contact, any of the International SOS Assistance Centers can assist you immediately in an emergency and will notify HKUST of your situation.
Preferred number for the HKUST students, even when calling from abroad:
- Hong Kong Assistance Center: +852 2528 9900 (collect calls will be accepted)
- HKUST membership number: 07AYCA093635